Privacy Policy

Effective Date: 01/01/2026

Raiser (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, software, and services.

1. Information We Collect

We may collect the following types of information:

  • Personal information such as name, email address, phone number, and business details

  • Account and login information

  • Payment-related information (processed securely through third-party payment gateways; we do not store card or banking details)

  • Usage data including IP address, browser type, device information, and activity logs

  • Information submitted through forms, demo requests, or support communication

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our software and services

  • Manage user accounts and provide customer support

  • Process payments and subscriptions

  • Improve product features, performance, and user experience

  • Communicate updates, service-related messages, and important notices

  • Comply with legal and regulatory requirements

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data only in the following cases:

  • With trusted third-party service providers (such as hosting, analytics, and payment gateways) strictly for service delivery

  • When required by law, legal process, or government request

  • To protect our rights, security, and users from fraud or misuse

4. Payment Information

All payments are processed securely through authorized third-party payment gateways. Raiser does not store or process sensitive payment information such as credit/debit card numbers or banking credentials.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to data is restricted to authorized personnel only.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

7. User Access and Control

You may request access, correction, or deletion of your personal data by contacting us at the email address provided below. Requests will be handled in accordance with applicable laws.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Third-Party Links

Our website or software may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: sudamsantoshkumarsagar@gmail.com
Company: raiser CRM
Location: Telangana, India